Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo, 77500, Mexico
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We Price Match
Highlights
Free parking
Varied breakfast
Lots to do
Superb views
Ideal location
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Sauna
All Amenities
Property Description
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
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8.1/10
Very Good
Right by the sea. Very beautiful. I will come again next time.
One-Bedroom Presidential King Suite With Balcony And Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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4
One-Bedroom Master Suite With 1 King Bed And Ocean View And Balcony
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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3
Two Double Room with Ocean View with Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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1
Royal Beach Club Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
6
Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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3
King Room with Ocean View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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3
Deluxe King Room with Lagoon View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
3
Deluxe King Room with Ocean View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
3
Deluxe 2 Double Room with Ocean View and Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
8
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Two Bedroom Villa with Lagoon View
1 Sofa bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
2
King Room with Lagoon View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
2
Royal Beach Club King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
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Guest Reviews
8.1/10
Very Good
42 reviews
Verified Reviews
Cleanliness8
Amenities8.3
Location8.7
Service7.6
Average for similar properties in Benito Juarez
Most Mentioned
AI Summary
The comfortable beds and convenient location near the airport and major attractions were praised. However, guests were disappointed with the expensive, limited breakfast options and problems with ordering.
Anonymous User
April 22, 2025
Old dirty and dilapidated structure, many parts of the building are abandoned... also in the rooms you can hear everything. Terrible breakfast (only on salty food something decent) non-existent service and staff.
The only good ones were the gentlemen who accompany you with the golf cart.
Original TextTranslation provided by Google
Guest User
April 14, 2025
Right by the sea. Very beautiful. I will come again next time.
Original TextTranslation provided by Google
Guest User
April 8, 2025
I didn't have time to take pictures of the room. The room was decorated in an old style. It was spacious and echoing. The balcony was large. The water in the bathtub was slightly colored and would be fine after running for a while. The wash basin was not clean.
Original TextTranslation provided by Google
Guest User
April 6, 2025
The service is good, the sea is also very beautiful, jelly color, there are several good seaside restaurants around, you can eat seafood and enjoy the night view, there is a bus stop outside, it is convenient to take R1, 12 yuan per person, to reach all the attractions in Cancun Hotel Zone
Original TextTranslation provided by Google
Guest User
April 3, 2025
Very nice hotel, recommended.
Delicious food, good service, comfortable rooms.
Original TextTranslation provided by Google
zzqzzqzzq
February 22, 2025
The hotel did not arrange the view room as provided by Ctrip. We booked a lagoon view, but were given a room above the parking lot. The glass windows were extremely dirty and full of dust and stains. We asked for a change, and were given a room one floor lower in the same location. Then we were given a room with a sea view. However, the sink in the room was not cleaned, and the manager ignored us. We stayed here for one night in transit. However, the quality of the Westin brand was seriously damaged. The hotel had a good sea view, and agreed to arrange a late check-out. The price was reasonable, but we could not expect the standard of Westin!
Original TextTranslation provided by Google
Guest User
December 23, 2024
Staffs are friendly.
LOoEwEkeat
November 4, 2024
The hotel is close to the airport and the environment is comfortable, but the dining standard is a bit poor.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Off-site
Sauna
Additional charge
Spa
Additional charge
Gym
Private parking
Free
24-hour front desk
Luggage storage
Free
Bar
Basketball court
Tennis court
Table tennis room
Restaurant
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Alcohol-free rooms (on request)
Health & Wellness
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Sauna
Additional charge
Sunbathing area
Spa
Additional charge
Diving
Basketball court
Snorkeling
Yoga session
Kayaking
Off-site
Parasailing
Off-site
Sailing
Off-site
Surfing
Off-site
Activities
Private beach area
Beach umbrellas
Public Areas
ATM
Elevator
No smoking in public areas
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Kids' club
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Assistive listening devices
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Visual alarm devices in hallways
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleA la carte
Age
Fee
Children 17 years old and under
Contact hotel
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2018
Number of Rooms: 319
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
Frequently Asked Questions
What is the cancellation policy for The Westin Resort & Spa, Cancun?
The cancellation policy for The Westin Resort & Spa, Cancun varies depending on the type of room and booking conditions.
What are the check-in and check-out times at The Westin Resort & Spa, Cancun?
Standard check-in time at The Westin Resort & Spa, Cancun is 16:00 and check-out time is 10:00.
What amenities and services are available at The Westin Resort & Spa, Cancun ?
The Westin Resort & Spa, Cancun offer top amenities and services include Sauna.
Does The Westin Resort & Spa, Cancun provide breakfast?
Yes, Breakfast is offered at The Westin Resort & Spa, Cancun. Breakfast option(s): Continental.
Can I bring my pet inside the The Westin Resort & Spa, Cancun?
As much as we love pets, unfortunately, we are unable to accommodate them in The Westin Resort & Spa, Cancun.
How far is the The Westin Resort & Spa, Cancun from the closest airport?
The closest airport is Cancún International Airport, and it is about 13 mins from hotel by car (11.8 km).